Privacy policy

Privacy Policy

Effective Date: May 9, 2026

This Privacy Policy describes how Brishna Pet Supply (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via Shopify or payment providers; we do not store full credit card details)

Device and Usage Information

IP address
Browser type
Time zone
Cookies and tracking data
Pages viewed and interactions with the site

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products and provide tracking updates
Communicate with you about orders or customer support
Prevent fraud and unauthorized transactions
Improve our website and customer experience
Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal information.

We only share data with trusted third parties to operate our business, including:

Shopify (e-commerce platform)
Payment processors (for secure transactions)
Shipping carriers (for order delivery)
Marketing tools (only if you consent to marketing communications)

4. Cookies and Tracking Technologies

We use cookies to:

Keep your shopping cart active
Remember preferences
Analyze website traffic
Improve store performance

You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Marketing and Emails

If you subscribe to our emails, we may send you:

Order updates
Promotions
Product launches

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

6. Data Retention

We retain your order information for our records unless you request deletion, or as required for legal, tax, or accounting purposes.

7. Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us using the information below.

9. Third-Party Services

Our store may contain links or integrations with third-party services. We are not responsible for the privacy practices of these external websites or services.