Terms of service

Terms of Service

Effective Date: May 9, 2026

Welcome to Brishna Pet Supply (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website and any purchases made through our online store.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Eligibility

You must be at least the age of majority in your jurisdiction to use this website or make purchases. By using this site, you confirm that you meet this requirement.

2. Products

Brishna Pet Supply offers pet-related products including food, treats, toys, grooming supplies, accessories, and wellness items.

We strive for accuracy in product descriptions and images, but we do not guarantee:

  • Complete accuracy of product information
  • That colors, packaging, or appearance will be identical to what is displayed online

3. Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer or household
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment, you will receive a full refund.

4. Pricing & Payment

All prices are listed in [USD].

We reserve the right to:

  • Change prices at any time without notice
  • Correct pricing errors even after an order has been placed

Payment must be completed at checkout using Shopify-supported payment methods.

5. Shipping

Shipping times are estimates only and are not guaranteed.

Brishna Pet Supply is not responsible for:

  • Carrier delays
  • Lost, stolen, or misdelivered packages marked as delivered
  • Incorrect addresses provided by the customer

Once a package is handed to the shipping carrier, responsibility transfers to the customer.

6. Returns & Refunds

We want you and your pets to be satisfied with your purchase.

Eligible returns:

  • Must be requested within [5 days]
  • Items must be unused, unopened, and in original packaging

Non-returnable items may include:

  • Opened pet food or treats
  • Perishable goods
  • Final sale or clearance items

Approved refunds will be issued to the original payment method.

7. Subscriptions (if applicable)

If you offer subscription products:

  • Billing occurs on a recurring basis until canceled
  • You may cancel anytime via your account or by contacting us
  • Cancellation applies to future billing cycles only

8. Pet Health Disclaimer

Products sold by Brishna Pet Supply are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a licensed veterinarian before:

  • Changing your pet’s diet
  • Using supplements or health-related products

We are not responsible for any adverse reactions or outcomes resulting from product use.

9. Intellectual Property

All content on this website, including logos, product descriptions, images, and branding, is the property of Brishna Pet Supply or its licensors.

You may not:

  • Copy, reproduce, or distribute content without written permission
  • Use our branding or materials for commercial purposes without authorization

10. Prohibited Use

You agree not to:

  • Use the site for illegal or fraudulent activity
  • Attempt to hack, disrupt, or damage the website
  • Resell products without authorization (if restricted)

11. Limitation of Liability

To the fullest extent permitted by law, Brishna Pet Supply is not liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Injury or harm related to product use

All products are used at your own risk.

12. Indemnification

You agree to indemnify and hold harmless Brishna Pet Supply, its owners, employees, and affiliates from any claims or damages resulting from your use of the website or violation of these Terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the site means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State , without regard to conflict of law rules.

16. Contact Information

Brishna Pet Supply
Email: info@brishnapets.com